Privacy Policy

1. Introduction

Finsly ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform, website, and mobile applications.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, password, phone number)
• Profile information (business name, bio, location)
• Payment information (processed securely through Stripe)
• Shipping addresses
• Communications with sellers, buyers, or support
• Reviews, ratings, and feedback

2.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, features used)
• Location data (with your permission)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Payment verification from Stripe
• Social media profile information (if you connect accounts)
• Shipping carrier tracking information

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process transactions and send transaction notifications
• Send important updates, security alerts, and support messages
• Respond to your inquiries and provide customer support
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (with your consent)
• Personalize your experience
• Analyze usage patterns and improve our platform

4. How We Share Your Information

We may share your information with:

• Other Users: Buyers and sellers can see relevant information to complete transactions
• Service Providers: Stripe (payment processing), shipping carriers, analytics providers
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure payment processing through Stripe
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection

6. Data Retention

We retain your personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the right to:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Export your data in a portable format
• Opt-out of marketing communications
• Disable cookies through browser settings

To exercise these rights, contact us at privacy@finsly.app

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Services are not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through a notice on our platform. Your continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: